If it does, you are probably looking at a problem with your machine. To fix this problem, there are several different things you can try. To make sure that the website is not causing the error and your Internet connection is working correctly, do this quick check first.
In this post, we’ll explain what the ‘DNS server not responding’ message means and some common causes for it. Then we’ll walk you through several solutions for how to fix it, both on Windows and macOS devices. I write download dll files from Microsoft articles related to various tech issues, including Windows computer problems and game errors. I’m never happier than when my articles help people with whatever problems they have – Windows Blue screen issues, network errors, hardware faulty, etc. As a Microsoft Certified Professional , I focus on not only Windows system problems but also daily tips and tricks. When I’m not writing, I like reading literary novels and poetry, which enables me to improve my writing skills. If your modem or router doesn’t work properly, the DNS server could stop responding, either.
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You can restart your modem and router if you have one to solve the problem. So you may know if there’s any wrong with your DNS server, you cannot access any website on your browser. No exception that if your DNS server stops responding, you cannot access the websites through the Internet. Just like the drivers need to be kept up to date to work correctly, it is also true for the software that runs your router. Each manufacturer of routers will have a different way to do this. Start checking online by searching for “update ” to learn how to do this for your make and model.
A device driver is a piece of software that allows your operating system to start, use and control a hardware device. If they are not up to date, they may fail to work. Click the “Delete the driver software for this device?
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Repeat this for any other connections that are not currently active. Once your firewall is deactivated, try visiting the website again from your browser. If this resolved the issue, you might consider switching antivirus programs or reconfiguring the settings of your existing application. Either way, remember to reactivate your firewall once you’re done. If your operating system is not functioning properly, it can result in the ‘DNS Server Not Responding’ error message.
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- In this fix, you’ll need to find your MAC address using elevated Command Prompt, then enter it manually.
- Click OK to save and check if the problem is resolved.
- Click on Ethernet and select Change Adapter Options .
Therefore, you may want to try booting your Windows device in Safe Mode to see whether this resolves this issue. If switching browsers works, you’ll likely need to update your default browser to the latest version or uninstall and reinstall it. However, if you still see the ‘DNS Server Not Responding’ message, you can rule out your browser as the source of the issue. The first step is to troubleshoot the issue by testing your DNS connections. Fixing this problem might be as simple as switching or updating your web browser. Therefore, it’s possible that you might be able to resolve the problem simply by switching browsers. In other cases, you may need to disable connections, change DNS servers, or flush the DNS cache.
Expand Network adapters and locate the network adapter for your device. Before you attempt this fix, make sure you have the needed drivers available as a backup. Go to the PC manufacturer’s website, and download the latest network adapter driver. Since your PC can’t connect to the Internet, use a different PC to download a driver and save it to a USB flash drive so you can install it on your PC if needed. All you need to know is your PC’s manufacturer and model name or number.
Access the website from another device, perhaps using a 4G connection, to see if it loads. If it works correctly, the problem is either with your router or the device. Connect to the router with the other device to see if the site loads that way.